Polycom Video Helps Woori Investment and Securities Connect 11 Regional Offices in Korea for Faster Decision Making and Lower Operational Costs
Article posted on Apr 25, 2012
KOREA - Apr 25, 2012 : Polycom, Inc. (Nasdaq: PLCM), the global leader in open standards-based unified communications (UC), today announced that Woori Investment and Securities recently deployed Polycom® RealPresence® video solutions, including the Polycom® RealPresence® Platform and Polycom conference room video systems, so that employees across 11 major regional offices in Korea can connect and collaborate with each other "face-to-face" via secure, high-definition video. With this new ability to meet and collaborate visually with quality that is as lifelike as being there in person, Woori is streamlining business processes and creating a company culture that supports faster and more precise decision-making, while also reducing operational costs and increasing workplace efficiency.
"After installing Polycom video solutions, our meeting culture has changed for the better. Now, employees of the 11 offices can meet face-to-face on a moment's notice, regardless of where they are, which has really contributed to raising productivity and streamlining our business processes," said Dongsoo Kim, assistant manager of General Affairs, Woori Investment and Securities.
Polycom RealPresence Platform: Strengthening Woori's Core Businesses and Global Network
Woori Investment and Securities is one of Korea's leading financial investments institutions and has played a significant role in the development of the Korean capital markets over the past 40 years. With subsidiaries across the globe, including London, Hong Kong, New York, Beijing, Singapore, Jakarta, and Hanoi, Woori is expanding its operations and looking to strengthen its core businesses and global network to become Asia's leading investment institution.
The importance of network stability and security in the financial services industry – for the transmission of highly confidential financial data – cannot be overemphasised. The RealPresence Platform offers carrier-grade reliability, security and industry-leading scalability – up to 25,000 concurrent sessions and 75,000 device registrations on up to 64 video servers. Built on open standards, the RealPresence Platform interoperates with the industry's broadest range of communications applications. This interoperability protects customers' investments by ensuring backwards- and forwards-compatibility with existing and future communication and collaboration systems. Because of Polycom's focus on interoperability, the RealPresence Platform transforms islands of employees and fragmented communications systems into a seamless video enterprise, which makes enterprise-grade video easily and securely accessible to all authorized personnel whether they're mobile, remote, or on-site.
Woori also looked to Polycom to establish an enterprise video network that would use the least network bandwidth possible. In fact, because of Polycom's many patented innovations (Polycom holds more than 800 patents) and use of the H.264 High-Profile open standard, Polycom RealPresence video solutions use as much as 50 percent less bandwidth than competing solutions.
Polycom HD Quality and Ease of Use: Driving Higher Adoption and New Customer Services
Woori has enhanced its meeting room experience with Polycom's HD quality for voice, video and content-sharing combined with ease-of-use. This combination has created a new conferencing culture in which real-time video collaboration is considered an important tool across the company to improve meetings, enhance training and development, support product launches, and speed decision making. Woori is currently looking to expand Polycom's video conferencing solutions to its overseas branches.
In addition, Woori is now exploring ways to drive further competitive advantage with Polycom video, including innovative uses of the technology to improve customer service levels by offering private banking services to remote and mobile customers anytime, anywhere. Polycom video can provide greater product accessibility for customers and support more convenient customer consultation in compliance with the Disability Discrimination Act (DDA). All financial institutions in Korea are required by the Financial Supervisory Service to follow the guidelines relating to the DDA and obtain appropriate certification.
"Financial organizations are increasingly using Polycom's collaboration solutions to facilitate greater interaction between dispersed teams for faster decision making, increased customer service levels, and the ability to bring products to market sooner. We are pleased to deliver these benefits to Woori through real-time collaboration," said Dae-Jun Shin, Country Manager of Polycom Korea.
The financial sector is a key vertical industry for Polycom. Today, the world's 10 largest banks and six largest insurance companies are Polycom customers.